BigPirate Casino ("we," "us," or "our") operates the website at bigpirate.live. This Privacy Policy describes how we collect, use, store, and share your personal information when you use our platform. By creating an account or using our services, you agree to the practices described in this document.

1. Information We Collect

Information You Provide Directly

When you register an account, deposit funds, or contact support, you may provide us with personal information including your full legal name, date of birth, email address, postal address, phone number, and payment details. This information is required to operate your account and comply with legal obligations.

Information Collected Automatically

When you visit bigpirate.live, we automatically collect certain technical data including your IP address, browser type and version, operating system, referring URL, pages visited, session duration, and device identifiers. This data is collected via cookies, web beacons, and similar tracking technologies.

Financial Information

Payment details including card numbers, bank account information, and cryptocurrency wallet addresses are processed through our payment partners. We do not store full card numbers on our servers. All financial data transmission is protected by 256-bit SSL encryption.

Identity Verification Documents

To comply with anti-money laundering (AML) requirements and verify your identity, we may request government-issued identification documents, proof of address, and proof of payment method. These documents are handled by our secure KYC processing system and retained as required by law.

2. How We Use Your Information

We use your personal information for the following purposes:

• Creating and managing your player account
• Processing deposits and withdrawals in USD
• Verifying your identity and age (18+ requirement)
• Complying with AML, KYC, and other legal obligations
• Preventing fraud, money laundering, and prohibited activity
• Providing customer support and responding to inquiries
• Sending account notifications, transaction confirmations, and security alerts
• Sending promotional communications where you have opted in
• Improving our platform, games, and services through analytics
• Enforcing our Terms and Conditions

3. Legal Basis for Processing

We process your personal data on the following legal grounds: performance of a contract (account operation and transaction processing), compliance with legal obligations (AML, KYC, tax reporting), legitimate interests (fraud prevention, security, and service improvement), and your consent where explicitly obtained (marketing communications).

4. Cookies and Tracking Technologies

BigPirate Casino uses cookies to maintain your session, remember preferences, and analyze site usage. Cookie categories include strictly necessary cookies (required for site function), performance cookies (anonymous analytics), and functional cookies (preference storage). Marketing cookies are only set with your explicit consent.

You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies may prevent parts of the site from functioning correctly.

5. Sharing Your Information

We do not sell your personal information to third parties. We may share your data with payment processors required to handle transactions, identity verification service providers, fraud prevention and analytics partners, regulatory authorities and law enforcement when legally required, and business successors in the event of a merger or acquisition.

All third-party partners are contractually bound to handle your data securely and only for the purposes we specify.

6. Data Retention

We retain your personal information for as long as your account is active, and for a minimum of 5 years following account closure to comply with anti-money laundering regulations and financial record-keeping requirements. Transaction records may be retained for up to 7 years.

7. Data Security

We implement industry-standard security measures including 256-bit SSL encryption for data in transit, encrypted storage for sensitive personal data, access controls limiting data access to authorized personnel only, regular security audits and penetration testing, and multi-factor authentication options for account access.

No system is completely impenetrable. If a data breach occurs that affects your rights, we will notify you and relevant regulators as required by applicable law.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to access the personal information we hold about you
• Right to correct inaccurate or incomplete personal information
• Right to delete your personal information (subject to legal retention requirements)
• Right to restrict or object to certain types of processing
• Right to data portability in a structured, machine-readable format
• Right to withdraw consent for marketing communications at any time

To exercise any of these rights, contact our support team through your account dashboard. We will respond within 30 days. Identity verification may be required before processing certain requests.

9. Children's Privacy

BigPirate Casino is strictly for players aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we become aware that a minor has created an account, we will terminate the account immediately and delete all associated data. If you believe a minor has registered on our platform, contact us immediately.

10. Responsible Gambling Data

If you use responsible gambling tools such as deposit limits, self-exclusion, or cool-off periods, we retain records of these elections to enforce them accurately. Self-exclusion records are maintained even after account closure to prevent re-registration during the exclusion period.

11. Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites. We are not responsible for the privacy practices of third-party websites and recommend reviewing their privacy policies before providing personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by email or a prominent notice on the platform. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of BigPirate Casino following any update constitutes acceptance of the revised policy.

13. Contact Us

For questions about this Privacy Policy or to exercise your data rights, contact our support team through the live chat or email support channel available in your account. We aim to respond to all privacy-related inquiries within 30 days.